Safe Betting

line's commitment to responsible gaming

Entertainment is truly enjoyable only when it stays within control. line believes every player should be able to bet consciously and in a safe environment.

Age 21+ required
Self-exclusion available
24/7 support
21+

For adults only

Key concepts

Responsible gaming — what it is and why it matters

Betting and casino games at line are run purely for entertainment. Responsible gaming means setting your own limits on time and money, not chasing losses, and not placing betting above other responsibilities in life. When betting becomes a source of stress or anxiety, it should be taken seriously.

No one under the age of 21 in Bangladesh may open an account or place bets at line. This age limit is strictly enforced, because developing a gambling habit at an early age significantly increases the risk of mental and financial harm.

Under our terms and conditions, every user must verify their age and identity at registration. This process is not only a legal requirement — it is also necessary to protect every player.

line believes that betting stays enjoyable only when players are informed. That is why we provide various self-limit tools and support options that can be used at any time. Our privacy policy explains in detail how your information is kept secure and how we will contact you in the event of a concern.

Keep yourself protected

line's self-limit tools

These features are completely free and can be activated at any time from your account settings.

Deposit limit

Set a maximum daily, weekly or monthly deposit amount yourself. Once the limit is reached, new deposits will be blocked automatically.

Financial control

Loss limit

Your session will end automatically once your losses reach a set amount. This protects you from larger losses.

Loss control

Session time limit

Decide in advance how long you will play each day. Your account will log out automatically when the time is up.

Time management

Reality check

A notification will appear at set intervals reminding you how long you have been playing and how much you have spent.

Awareness

Temporary break

Suspend your account temporarily for a few days or weeks. No betting is possible during this time.

Taking a break

Permanent self-exclusion

If you want to stop playing for the long term, activate permanent self-exclusion. Once activated, your account will be closed entirely.

Permanent protection
To activate or change any self-limit tool, contact our 24/7 live chat support directly or send a request by email. Reducing a limit takes effect immediately, but increasing a limit has a 24–48 hour waiting period — this is intentional so that decisions are not made in the heat of the moment.
Stay alert

Warning signs of problem gambling

If any of the following signs appear in yourself or someone close to you, it is time to seek help.

  • Repeatedly placing larger bets to try to win back lost money
  • Being unable to stop playing, or trying to stop and failing
  • Hiding your betting from family or friends
  • Taking loans or spending savings to fund betting
  • Neglecting work, studies or family responsibilities to focus on betting
  • Feeling restless or irritable when unable to bet
  • Turning to betting to relieve stress or low mood
Healthy gaming habits

Simple tips for controlled play

Following these habits keeps betting enjoyable over the long term.

  • Decide the maximum amount you will spend before each session
  • Only play with money you can afford to lose
  • Do not think of betting as a source of income
  • Take regular breaks and spend time on other activities
  • Never bet while drinking alcohol or when you are unwell
  • Even on a winning streak, stop when you reach your limit
  • Be honest with your family — they are your first source of support
Get help

Where to find support

Acknowledging a problem is a sign of strength. Asking for help is not wrong — it is the right decision.

line support

Speak in Bengali with line's 24/7 live chat and email support team. They can help you directly with self-exclusion, deposit limits and account suspension — with complete confidentiality.

Family and trusted people

Talk to a close family member or a trusted friend. Often, simply speaking openly about a problem is enough to find a way forward. Take the concerns of loved ones seriously — they are speaking up because they care about you.

Professional advice

Consult a mental health professional or counsellor. Gambling addiction is a recognised mental health condition and can be treated with the right therapy. Contact the mental health department at your local hospital.

line's commitment

line does not only provide entertainment — ensuring the wellbeing of players is also part of our responsibility. We never encourage anyone to keep playing when it is causing them harm. If our team notices concerning behaviour from a user, they may reach out to you directly.

If you or someone you know is in difficulty, let us know via live chat right away or email us: [email protected]. Our bilingual Bengali and English team is ready at any time.

Age verification

The 21+ age limit is strictly enforced

A minimum age of 21 is required to open an account at line. Identity is verified at registration and before the first withdrawal. Registering with false information about your age may result in account termination and forfeiture of all deposited funds.

If you find out that a family member who is underage is using an account, notify our support team immediately. If a shared family computer or device is used, set up password-protected browser profiles and keep account details out of reach of minors.

If you have further questions about responsible gaming, visit our FAQ page — it has detailed answers on a wide range of betting-related topics.

FAQ

Questions about responsible gaming

The most frequently asked questions about responsible gaming are answered below.

A temporary break (ranging from a few days to a few months) ends automatically and your account becomes active again. However, if you choose permanent self-exclusion, that account can never be reopened. Before deciding on permanent self-exclusion, we recommend speaking with our support team first.

Yes. Lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24–48 hour waiting period. This waiting period is intentional — to prevent a hasty decision to raise limits in an emotional moment.

If you notice that you are placing larger bets to recover losses, hiding your betting from family, feeling uncomfortable when you are not betting, or cutting back on essential expenses to fund your play — these are signs that things may be heading in the wrong direction. Check the warning signs listed at the top of this page and contact our support team if needed.

Yes. line's 24/7 live chat and email support are available in both Bengali and English. Feel free to reach out via live chat for any help related to responsible gaming.

No. The minimum age for all betting and casino activity at line is 21. Attempting to register below this age will prevent the registration from completing. Providing false information about your age will result in account termination.

Yes. Any funds in your account remain fully secure during self-exclusion or a temporary break. Once the break ends, or after verification where applicable, you will be able to make a withdrawal. Contact our live chat support for more details.